FAQ

•  Dear my lovely customer here are the answer for your big question mark inside ur head =)

How do I know my order is processed? 
- An order confirmation email indicates that your order has been processed and confirmed by Sweet Girl Dress . If you do not receive any order confirmation email for your order, please send a follow-up email to us.

Will ordered item be out of stock or sold out?

Yes. Your ordered item might be unavailable upon request. All items are sold in a first come first served basis based on the sequence of incoming ordering emails. Sweet Girl Dress keeps limited stock only for each design in order to bring in more new lovely items and try to ensure exclusivity. Sweet Girl Dress will notify you if your ordered item is not available.

Can I cancel my order?

Yes you may cancel your order as long as payment has not been made. If payment has been made, please notify us the cancellation within 24 hours or else, any cancellation will be not be entertained by us.

Will my order be voided if payment is not made within 48 hours?

Yes, it will. Your order will be voided automatically if payment is not received within 48 hours from the day of order confirmation email is sent. Your requested item will go to the next buyer if payment is not made.

Are purchased items refundable or exchangeable?

All sales are final. Sold items are not refundable or exchangeable. Sweet Girl Dress ensures all ordered items are in good condition and packs up in proper manner before items are delivered. Please read our Terms and Conditions